What are our fundamental business principles enaged in selling silver jewelry?
Darcyndlyn Silver Company has one over-riding business principle; we work hard to service our customers with honesty,integrity and commitment. We want you to be able to expect consistent and reliable service and we are always readily available to address any concerns that you may have. If we fail to meet these standards please email us and we will gladly try to remedy any situation that you may have. email@example.com
What types of jewelry do we sell?
Our specialty of course is sterling silver jewelry and we target the lower to middle prices ranges. Most of our jewelry is priced competively with wholesale pricing.Our product lines are very diverse and cover all classic styles of both plain silver jewelry and silver adorned with stones, gemstones and cubic zirconia. We have a complete line of sterling silver chain with styles primarily from the best factories in Italy. Other styles include silver necklaces, bracelets, earrings, rings, charms, pendants, body jewelry.
What about guarantees and return policies?
We offer a 5-day satisfaction guarantee on all of our silver jewelry shipments. Refunds will be for the price of the item minus shipping and a 20% restocking fee( the restocking fee will not be levied if the item is defective).
Returns of jewelry are easy. All of our silver shipments come with a return form for basic issues such as easy returns and exchanges.Please EMAIL US- THEN return all merchandise in original packaging within 5 days. ~~Be sure to notify us ( BEFORE MAILING) that you are returning the items and why at:firstname.lastname@example.org"~Be sure to insure the item and get delivery confirmation. If the item is lost in the mail we will not be responsible.~
to the following address:
700 E 14TH ST
BIG SPRING, TX 79720
How should I pay for my purchase?
We provide PayPal in our Secured Checkout. . All Major Credit Cards, Debit/Bank Cards and E-Check are accepted by PayPal.
We also accept postal money orders, if you pay by money order be sure to email us right away . We do not receive notice of orders when payment choice is money order.
What forms of payment do you accept?
PayPal is currently my accepted form of payment. If you do not have a PayPal account, you can still use PayPal to process your order using your credit card. It is very safe and secure. If you wish to open a PayPal account, simply visit www.paypal.com and follow the links. There are no fees for buyers and it is a very secure form of payment.
Explain our shipping policies for silver?
We chose shipping via UNITED STATES POSTAL SERVICE
First Class Mail (1-6 days) .All packages are shipped insured and have delivery confirmation services included.
If you want your order faster you may contact us to make arrangements, it will be more expensive but it is available if you need it.See prices below.
UNITED PARCEL SERVICE (UPS)
All UPS services have guaranteed delivery times. Check transit times to your area at www.ups.com (we ship from zip code 01985).
These charges are approximate for a 1 lb. package under $100.
Ground (1-6 days) ~$7.00
3 Day Select (3 days) ~$9.00
2nd Day Air (Blue Label - 2 days) ~$12.00
Next Day Air (Red Label - 1 day) ~$30.00 (shipping charges can vary widely)
WHAT IS RHODIUM ? WHY IS IT USED?
Precious Metals can be Rhodium Plated to provide protection for sterling silver and white gold jewelry by coating them to help prevent tarnish and surface scratches. All white gold jewelry is rhodium plated to take out the yewwow tint. A rhodium finish however is not impervious to the effects of wear and abrasion that may occur in everyday use. To limit wear, one should avoid household cleansers, gardening and other activities that can quickly destroy the rhodium plating, thus exposing the slightly yellow tint.
Even talc, which is found in many cosmetics, is known to have an abrasive effect on jewelry items. White gold may appear slightly yellow. Sterling silver may tarnish. Most jewelry can simply be re-plated with rhodium at your local jeweler at a minimal cost. The plating on pendants and earrings do last longer than rings since they are not exposed to friction. Here are tips for keeping your Rhodium Plated jewelry looking its best:
Do not use any abrasive cloths for polishing
Do not use chemical cleaners
Clean only with mild soap and water.
Rhodium Plating gives the look, feel, and quality of platinum plating without the price.